Fair Wage Fee Explained

We have increased our employee base wage dramatically over the pandemic to protect them from uncertainty and feel that this is even more important as the weather cools.

The required tipped minimum wage in Virginia is $2.13/hr. In comparison, the average employees hourly wage at Caboose is greater than $15/hr. This is a new model and we understand that it is unusual, yet we feel strongly that it is important.

The Fair Wage Fee has been added to pay these increased wages. Tipping is completely optional, and the suggested tip amounts are much lower than “normal” tip amounts because of this changed structure. 

We do not build the cost into our products, because then all prices would increase without an explanation as to why. This allows the fee to be broken out to better understand where the money will be going.